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Your new yumove.co.uk store password can be up to 30 characters long and contain numbers, letters and special characters. It cannot contain spaces.
As your password is unique to you and we don't hold your password for security purposes, you will have to create a new password. This can be done when clicking on "Login" in the top right of the site.
If you do not reactivate your account you will not be able to view all of previous orders. If you have subscription with us, you will be unable to amend, cancel or postpone your regular deliveries.
To re-activate your account simply means to have access to the account you created on lintbells.com, on yumove.co.uk which allows for quicker checkout and a view of your previous orders.
Yes, your previous orders will exist in your newly re-activated account in yumove.co.uk. Please note, the pricing of some of your historic orders may appear differently to your current orders due to use of discount codes and historic price rises.
No, the product(s) you currently receive on lintbells.com will continue as normal on yumove.co.uk.
No, your subscription will be sent as normal. However, you will now receive email confirmation of this from yumove.co.uk. In order to amend your subscription you will have to reactivate your account.
Yes, if you have signed up to the club with us previously on lintbells.com you will still get your club discount.
To improve your experience with us and ensure that all customers get the right product for their dog, cat or horse.