What is Pawsquad?

PawSquad is an easy-to-use app that can be accessed from any mobile, tablet, or desktop device. It gives you instant 24/7 access to a UK-registered vet via live text or video call.

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Get free unlimited vet advice 24/7 – worth up to £100 a year

Every pet parent deserves expert advice whenever they need it. That’s why YuMOVE has partnered with PawSquad, the UK’s leading online veterinary service, to give subscribers FREE unlimited access to experienced UK-registered vets, anytime and anywhere.

With your free PawSquad account, you can text, voice call or video call a vet 24/7 with no time limits, enjoy unhurried consultations, and receive detailed, easy-to-share reports all year round. Here’s everything you need to know…

Subscribe to YuMOVE

Why register with PawSquad?

Registering for PawSquad is easy. Use the same email address you use for your YuMOVE subscription and follow the simple steps. You’ll be able to connect with a vet within minutes - totally free of charge. Here are more great reasons to register:

  • Save time and money

    Expert advice may help you avoid unnecessary emergency vet visits, up to 87% of consultations prevent an urgent trip, saving you time and money.

  • Follow-up reports

    After each consultation, you’ll receive a comprehensive report outlining your discussion and the advice given.

  • Trusted and unhurried advice

    Skip the symptom searches, PawSquad connects you with trusted professionals who take time to understand your pet, without rushed consultations.

  • Immediate access anywhere

    You can access their experts from any device, anywhere. It’s like having a vet clinic at your fingertips.
Dog sitting on a stone with a grassy field and fence in the background

"My dog, Kaicee, does usually have a sensitive stomach but she had been poorly for a couple of days and was very lethargic, not herself at all, and I was really quite worried about her. Kaicee is almost 10 years old so her age is a factor. It was early in the morning and I was waiting for our vet to open and remembered PawSquad so thought I’d give it a try and, as I said Dr Gay was fab."

Karen about her dog Kaicee

Small black, white, and brown dog lying on a red blanket with a brick wall background

"The consultation with the vets helped reassure me that I was doing the right thing when I needed help your service was there. My vets do not offer that service unless it's an appointment with a vet. You are therefore invaluable. Rosie also has a lump which was discussed and I feel better prepared for a vet visit because of the vets advice also. I love the vet reports and email them to my vet which is great for letting them know too."

Mrs Sutherland about her dog Rosie

Already a YuMOVE subscriber?

Don’t wait to take advantage of these amazing benefits. Register your pets with PawSquad today and start enjoying immediate peace of mind.

Setting up a PawSquad account is simple. Just sign up with this special YuMOVE PawSquad link and connect with a vet through either their web portal or their user friendly phone app, compatible with both iOS and Android devices.

Visit PawSquad

PawSquad services include

Always-on vet advice

Connect instantly with RCVS registered vets via video, voice or text chat (your choice!). Each session is designed to give you peace of mind with no time limits and the option to share consultation reports with your local vet practice.

Expert support on demand

Whether you need emergency advice, a quick behaviour consultation, or a detailed support plan, their team of vets and certified animal behaviourists is there for you 24/7.

Comprehensive health tools

Use self-help tools for health tracking, including mobility assessments and virtual health checks.

Get help with your pet’s behaviour

PawSquad offers more than just vet support – they also provide behaviourist consultations to help you manage your pet’s behaviour. Schedule a video consultation with a Clinical Animal Behaviourist (CAB/CCAB) whenever it suits you.

Start with a free 15-minute quick consult or delve into a one-hour session for £149. There are also 30 minute follow-up sessions available for £49 each. These sessions help you understand and influence your pet's behaviour positively, helping them to be their best selves.

What YuMOVE customers have to say about PawSquad

“Fantastic service! Quick and easy to use. So reassuring to have an expert on the end of a video call who advised us accordingly – very impressed with this service.”

“I’m so grateful for your knowledgeable help and advice. Thank you for supporting me and my dog throughout the night until we could get to the vets.”

“This was the easiest process ever. I was able to speak to a skilled veterinary professional and help ease my mind about the best course of action for my dog’s health. The app was easy to use, quick to link with with a vet, and the vet listened and advised as best they could.”

Personalise your plan
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