Reasons to subscribe
Looking for joint care for your pet?
Subscribe today and enjoy all these amazing perks
What you get with every subscription
"Just like humans, dogs can experience joint stiffness. That's why it's important for pet parents to be proactive in supporting their dog's joint health. Regular exercise, maintaining a healthy weight, and providing proper nutrition are all essential components of joint care. By taking steps to support your dog's joints, you can help them to enjoy a happy, active life for years to come."
Dr Jayne, BVetMed MRCVS
YuMOVE in-house Vet
FAQs
How much can I save with a subscription?
When you take out a monthly supplement subscription, you’ll save at least 30% on every YuMOVE delivery. If you have multiple subscriptions – that’s two or more products – you’ll save 40% every month.
If you’re subscribing to YuMOVE Joint Care or our Dental Care Sticks for the first time, you’ll benefit from 50% off the first two months and 30% ongoing. (T&Cs apply**)
Discounts are automatically applied, so you can relax knowing you’ll always get the biggest savings.
And remember, as a subscriber, you also get free delivery and unlimited 24/7 access to an online vet (worth up to £100 a year) with your FREE PawSquad membership.
How do I get free vet consultations?
Your YuMOVE subscription includes free membership to PawSquad, an app that gives you unlimited 24/7 access to a UK registered vet through live text chat or video call 24/7. Registering for PawSquad is easy. Just use the same email address you use to subscribe to YuMOVE.
How does your money back guarantee work?
Our supplement range is backed by our See The Difference Guarantee. If you try a supplement product for six weeks (42 days) and don’t see the difference, we’ll give you your money back, guaranteed. Please call our friendly Customer Service Team on 01462 416866 or message us using our contact form.
What is the Daily Double and who gets it?
Our Daily Double starter pack is a free extra box of supplements that we give to new Joint Care subscribers so that they can feed their cat or dog double the usual daily amount for the first month. Doubling up at the start of your pet’s YuMOVE journey is important because it allows our powerful active ingredients to accumulate within their body and reach effective levels as quickly as possible. That means visible results and effective joint support, fast.
Is there any penalty or fine for cancelling my subscription?
Not at all, our subscriptions are designed to be easy and flexible, so you can skip or cancel any time you choose. To cancel your YuMOVE subscription, simply log into your online account and follow the instructions. Call our Customer Care Team on 01462 416 886 or contact them on our contact form and they will help you.
How flexible is my subscription?
Your subscription is 100% flexible, meaning you have full control. Going away and need to top-up earlier, want to try a different product? Making changes is quick and easy via your online account. Or you can contact our friendly Customer Service Team on 01462 416 886 or contact form for help with whatever you need.
Is there a contract with a subscription?
No, there’s no contract. You’re not tied into anything and are free to leave at any point.
How is payment taken and when?
We’ll take your bank details from you when you set up your subscription. You’ll then be charged based on the frequency (days or months) that you’ve chosen to receive your product. For example, every 7 days would mean you would be charged on the 7th day and then your subscription order will arrive between 3-5 working days after that.
When will I receive the order?
Orders are sent by Royal Mail 2nd class and should arrive within 3-5 working days of posting. Providing an item is in stock, we do our best to dispatch orders received by 2pm on the same day – although this may change during peak periods. We typically dispatch orders on Monday to Friday but may dispatch at the weekend during peak periods.
Does it make a difference if my pet skips a day of YuMOVE every so often?
Unfortunately, yes. YuMOVE has been scientifically formulated to help support your pet's most active life, for life. But for our supplements to work, they need to be given daily. This keeps the levels of YuMOVE's high-quality active ingredients elevated within your pet's body, allowing them to work their magic.
Skipping a day here and there might seem harmless, but it can undermine your pet's success with our supplements.
To get the most out of your pet's YuMOVE, it's essential to be consistent and compliant.
Give them their YuMOVE daily.