FAQ's
General
Can your supplements be used with prescription only medicines?
All our supplements can be used in conjunction with most prescription-only medicines. Please check with your Vet or contact our Customer Service Team on 01462 416866, or email hello@yumove.com
Some of your packaging has changed, has the product or formulation?
We are currently changing to a new look, do not worry though, everything inside has stayed the exact same! If you are still unsure or need some extra help - contact our Customer Service Team on 01462 416866, or email hello@yumove.com
Is there anything I should look out for when I first add YuMOVE to my pet’s diet?
Like any dietary change adding YuMOVE can occasionally cause a mild digestive upset. If necessary, stop the YuMOVE, let the digestive system settle down and reintroduce again, starting at a very low amount and gradually building up to the label amount. This will allow the digestive system time to adjust to the new dietary elements.
Are there any discounts available?
We currently offer discounts on our subscriptions and as well as one time purchases. If you would like more information on offers outside of our subscription you can contact our customer service team on 01462 416866, or email hello@yumove.com.
How quick is your delivery?
We dispatch all orders 2nd Class with Royal Mail and providing an item is in stock, we endeavour to dispatch all orders received by 2pm on the same day. We dispatch orders Monday to Friday and do not dispatch at weekends except during exceptionally busy periods. We also have a next day delivery option available using Yodel. Both Royal Mail and Yodel deliver Monday-Saturday.
Subscription
Is there any penalty or fine for cancelling my subscription?
Not at all, you can skip or cancel at any time you choose, from a day to a year, we want this to be as flexible and easy for you as possible, so no contract! This can be done by logging in to your account. Alternatively, please contact us on 01462 790 886 or email hello@yumove.com.
How much can I save?
When you subscribe you save 30% ongoing for signing up to one subscription, alternatively if you have multiple subscriptions you can save 40% ongoing. As a subscriber, you also get free delivery and exclusive free access to a 24/7 online vet (worth £96/year).
Is there a contract with a subscription?
No, you are not tied into anything and free to leave at any point.
How is payment taken and when?
Upon setting up a subscription we will take your bank details from you, then you will be charged based on the frequency (days or months) that you have chosen to receive your product. For example, every 7 days would mean you would be charged on the 7th day and then your subscription order will arrive between 3-5 working days.
YuMOVE Joint Care for Adult Dogs
What is YuMOVE Joint Care Dog?
YuMOVE Dog is a triple action joint supplement developed to provide a more comprehensive solution to joint health. It helps to soothe joint stiffness, support long-term joint health and aid mobility.
What ingredients does YuMOVE Joint Care Dog contain?
YuMOVE Dog is packed with the finest quality ingredients, all specially selected for their to help support your dog’s joints. The ActivEase Green Lipped Mussel provides a unique blend of Omega 3, which, along with the naturally occurring chondroitin found in it, helps to soothe stiff joints and maintain healthy cartilage. YuMOVE Dog also contains glucosamine to support cartilage, manganese to support collagen formation, hyaluronic acid to lubricate and cushion joints, and vitamins C & E which neutralise free radicals in the body.
How old does my dog need to be before going onto YuMOVE Joint Care Dog?
YuMOVE Dog is safe to give dogs when they’re on solids although we recommend YuMOVE Young & Active for young dogs. YuMOVE Dog is a joint supplement aimed at adult dogs to support their joint health.
What age can YuMOVE Joint Care be used from?
All YuMOVE Joint Care products are suitable for dogs of any age, breed or size, as soon as they have started solid food.
Is my dog going to like how YuMOVE Joint Care tastes?
Yes, all YuMOVE supplements are designed to be palatable. They are available in the standard tasty tablet format or as YuMOVE One-a-Day chews. The tablets can also be broken in half or crushed and mixed with food if required.
Why do I need to double the daily amount for the first 4-6 weeks?
We recommend doubling the daily amount of tablets for the first 4-6 weeks as this helps to fast-track the benefits.
When should I feed the YuMOVE Joint Care tablets or chews?
If your dog needs more than one tablet a day, we recommend splitting the tablets throughout the course of the day e.g. half the amount AM and half the amount PM. They can be crushed and mixed with food if required. If your dog is on one chew a day, you can give them either AM or PM.
Does YuMOVE Joint Care need to be given with food?
No, they can be given on their own (like a treat) or added to their food. We recommend adding with food daily as it’s easier to remember but it’s what works best for you and your dog.
Can the YuMOVE products be used in conjunction with any of the other supplement ranges?
Yes, they can be used with any of the other products in the range (for example YuMOVE Calming Care, YuMOVE Digestive Care)
How long will a dog need to take YuMOVE Joint Care before seeing the full effect?
You can see results in as little as 4 weeks, but please allow 6 weeks to see the full benefits. If you don’t see a difference after 6 weeks, please contact us as we offer a full money back guarantee.
What format does YuMOVE Joint Care come in?
The YuMOVE supplement range for dogs is available in the standard tasty tablet format, Tasty bites or as YuMOVE One-a-Day chews. The YuMOVE supplement range for cats is available in a tasty, sprinkle capsule.
YuMOVE Joint Care for Young Dogs
What is YuMOVE Joint Care for Young Dogs?
YuMOVE Young and Active dog is a joint supplement recommended for dogs under the age of 5 years old.
What ingredients does YuMOVE Joint Care for Young Dogs?
It contains the same ingredients as YuMOVE Dog (ActivEase Green Lipped Mussel, Hyaluronic Acid, Glucosamine and Manganese), but with a few tweaks. YuMOVE Young and Active Dog contains a higher level of Manganese to provide additional support to the collagen in the tendons and ligaments. It also contains higher levels of Vitamins C & E, due to the increase in free radicals in the body of energetic younger dogs. It contains slightly less Glucosamine than YuMOVE Dog, as young dogs produce more naturally, and higher levels of Green Lipped Mussel to help soothe stiff joints.
How old does my dog need to be before going onto YuMOVE Joint Care for Young Dogs?
YuMOVE Young & Active can be given to dogs as soon as they’re on solids. It supports active and growing joints – perfect for puppies, younger adults and canine athletes.
YuMOVE Joint Care for Working Dogs
What is YuMOVE Joint Care for Working Dogs?
YuMOVE Working Dog is a joint supplement specifically designed for working dogs! This ranges from police dogs, gundogs, to sheep dogs.
What ingredients does YuMOVE Joint Care for Working Dogs contain?
It contains the same ingredients as YuMOVE Adult Dog (ActivEase Green Lipped Mussel, Hyaluronic Acid, Glucosamine and Manganese), but with one tweak. YuMOVE Working Dog has the additional ingredient of prebiotic Beta Glucans, which helps support your working dog’s digestive health.
YuMOVE PLUS Joint Care for Dogs
What is YuMOVE PLUS Joint Care for Dogs?
YuMOVE PLUS for Dogs is an extra strength supplement to soothe stiff joints, support joint structure and aid mobility. It is designed for dogs who have been on YUMOVE previously and/or, as the dog has got older, needs a higher strength supplement to support the dog’s joints.
What ingredients does YuMOVE PLUS Joint Care for Dogs contain?
It contains 20% more ActivEase Green Lipped Mussel than YuMOVE Dog, more Hyaluronic Acid and an additional ingredient N-acetyl-D-glucosamine, which provides the major building blocks for cartilage. YuMOVE PLUS for Dog is exclusively available to purchase directly from our website.
What is the difference between YuMOVE PLUS Joint Care for Dogs and YuMOVE Joint Care for Adult Dogs?
YuMOVE PLUS Joint Care for Dogs has 20% more ActivEase Green Lipped Mussel, a higher level of Hyaluronic Acid, a major component of synovial fluid which helps to lubricate and cushion the joint. It also has added N-Acetyl-D-Glucosamine, a major building block of cartilage.
At what age do you recommend YuMOVE PLUS Joint Care for Dogs?
YuMOVE PLUS for Dogs is formulated for older dogs or for dogs with stiffer joints as it’s our higher strength supplement and can provide additional joint support.
Where can you buy YuMOVE PLUS Joint Care for Dogs from?
YuMOVE PLUS for Dogs is only available to purchase directly from Lintbells. You can order on our website (www.lintbells.com), at a show or over the telephone (01462 790886).
If you are transitioning from YuMOVE Dog to YuMOVE PLUS for Dogs, do you need to do the loading amount for 4-6 weeks again?
As your dog has been on YuMOVE Dog already, you don’t need to do the loading amount again.
YuMOVE ADVANCE 360 Joint Care for Dogs
What is YuMOVE ADVANCE 360 Joint Care for Dogs?
YuMOVE ADVANCE 360 for Dogs is an advanced formulation designed for dogs who are under veterinary supervision for their joints.
What ingredients does YuMOVE ADVANCE 360 Joint Care for Dogs contain and how does it compare to YuMOVE Dog?
It contains high quality ingredients, selected for their unique properties to help your dog’s joints. Compared to the ingredients in YuMOVE Joint Care for Adult Dogs, YuMOVE ADVANCE 360 for Dogs contains 47% more Green Lipped Mussel, 10 x the amount of Vitamin E, more Hyaluronic Acid and N-acetyl-D-glucosamine plus an additional ingredient – purified fish oil powder, which provides even more Omega 3’s to soothe stiff joints.
Where can I purchase YuMOVE ADVANCE 360 Joint Care for Dogs?
YuMOVE ADVANCE 360 for Dogs is a veterinary only exclusive. The reason for this is that standard YuMOVE is the correct product for the vast majority of dogs and is in itself a clinically proven product. If a dog’s condition reaches a point where they require YuMOVE ADVANCE 360 Joint Care, the dog may also require additional supportive treatment and should be under veterinary care. By selling YuMOVE ADVANCE 360 for Dogs through vet practices, we hope to ensure that owners are receiving the correct advice.
Does YuMOVE ADVANCE 360 Joint Care for Dogs require a prescription?
The product does not require a written prescription, but you can only get it directly from your vet, rather than online.
Can I get a discount on YuMOVE ADVANCE 360 Joint Care for Dogs?
Veterinary practices selling YuMOVE ADVANCE 360 may also able to offer a loyalty scheme on the product, where each time you buy a pack you get a stamp and after 6 stamps you get a box for free. Please speak to your local vet practice for a loyalty card.
For further information, please contact us on 01462 790 886 or email hello@yumove.com.
YuMOVE Daily Bites
What are YuMOVE Daily Bites?
YuMOVE daily bites are delicious soft chews with the same clinically proven formula, packed with the high quality, active ingredients, including our unique ActivEase® Green Lipped Mussel. So now you can treat your pooch everyday with our tasty YuMOVE daily bites.
What is the difference between YuMOVE Daily Bites Young, Adult and Senior?
YuMOVE Daily Bites for Young dogs has been developed specifically for younger and more active dogs. Compared to our YuMOVE adult, it contains higher levels of antioxidants, manganese and ActivEASE Green Lipped Mussel and comes in the form of a tasty chew so we can offer a daily treat to support joint health in young and active dogs.
YuMOVE Daily Bites for Adults has been developed specifically for adult dogs. By using our trusted YuMOVE formula in the form of a tasty chew, we can offer a daily treat to adult dogs to soothe stiffness, support joint health and aid mobility.
YuMOVE Daily Bites for Seniors has been developed specifically for older dogs. By using our senior YuMOVE formula in the form of a tasty chew, we can offer a daily treat with more omega 3, compared to our adult product, to soothe joint stiffness, support joint health and aid mobility in older dogs.
How old does my dog need to be to take YuMOVE Daily Bites?
YuMOVE Daily Bites are suitable for dogs of any age, size and breed. That is, as long as they’ve started on solid foods!
What active ingredients does YuMOVE Daily Bites contain?
YuMOVE DAily Bites for Adult dogs contains ActivEase Green Lipped Mussel, Glucosamine, Hyaluronic acid, Manganese, Vitamin C and Vitamin E.
Compared to our Adult product, YuMOVE Daily Bites for Young Dogs contains higher levels of ActivEase Green Lipped Mussel, antioxidants, and Manganese as well as added N-Acetyl D-glucosamine.
Compared to our Adult product, YuMOVE Daily Bites for Senior Dogs also contains added Fish oil, N-acetyl-D-glucosamine and higher levels of the antioxidant, Vitamin E.
How do I give YuMOVE Daily Bites?
YuMOVE Daily Bites can be taken directly from your hand, or you can add them to your dog’s food.
Will my dog like YuMOVE Daily Bites?
YuMOVE Daily Bites has been developed specifically to be a tasty, delicious treat for your dog that even the fussiest of dogs should enjoy.
How long will I need to use YuMOVE Daily Bites before noticing the difference?
You can see results in as little as 4 weeks, but please allow 6 weeks to see the full benefits. If you don’t see a difference after 6 weeks, please contact us as we offer a full money back guarantee.
YuMOVE Joint Care for Cats
What is YuMOVE Joint Care for Cats?
YuMOVE Joint Care for Cats is a triple action joint support supplement for your cat. It helps to soothe stiff joints, support joint structure and help maintain mobility. YuMOVE Cat comes in easy-to-administer sprinkle capsules that can be added to your cat’s daily food.
What ingredients does YuMOVE Joint Care for Cats contain?
It contains ActivEase Green Lipped Mussel, which has a unique combination of omega 3 fatty acids to soothe your cats joints as well as naturally occurring chondroitin which helps to maintain cartilage. YuMOVE Joint Care for Cats also contains Glucosamine to support joint health; Vitamins E to neutralise free radicals; Manganese to support collagen in the tendons and ligaments and Hyaluronic Acid to help lubricate and cushion the joint. YuMOVE Cat has no added phosphate or Vitamin C.
How do you give YuMOVE Joint Care for Cats?
Simply twist the capsules and sprinkle the contents onto their food daily. For an average 4-5kg cat, use 1 capsule per day. For older or stiff cats, use 2 capsules per day for the first 4-6 weeks.
What age can YuMOVE Joint Care Cat be used from?
YuMOVE Cat can be given to cats as soon as they’re on solids.
Is my cat going to like how YuMOVE Joint Care for Cat tastes?
We make YuMOVE Cat with fussy felines in mind, therefore it’s really tasty. If your cat does notice it has been added and is extra fussy, we recommend to very gradually introduce it to their food until they get used to it.
When should I give the capsules?
Split the capsules and sprinkle the tasty supplement over your cat’s food daily. You can add it at once or split it across AM and PM.
Can the YuMOVE Joint Care for Cat capsules be given whole?
Yes, the capsules are made from Gelatine so can be given whole.
How big are the YuMOVE Joint Care for Cat capsules and can they be broken down?
YuMOVE Cat capsules measure approx. 1.5cm in length. They can be twisted and the contents sprinkled on food.
How long will a cat need to take YuMOVE before seeing the full effect?
Most products show results in as little as 4 weeks, but please allow 6 weeks to see the full benefits.
Is there anything I should look out for when I first add YuMOVE to my pet’s diet?
Like any dietary change adding YuMOVE can occasionally cause a mild digestive upset. If necessary, stop the YuMOVE, let the digestive system settle down and reintroduce again, starting at a very low amount and gradually building up to the label amount. This will allow the digestive system time to adjust to the new dietary elements.
YuMOVE ADVANCE 360 Joint Care for Cats
What is YuMOVE ADVANCE 360 Joint Care for Cats?
YuMOVE ADVANCE 360 for Cats is our veterinary exclusive joint supplement for cats. It is designed for cats who are under veterinary supervision and may need additional support.
What ingredients does YuMOVE ADVANCE 360 Joint Care for Cats contain?
YuMOVE ADVANCE 360 for Cats contains the same ingredients as YuMOVE Joint Care for Cats (Glucosamine, Green Lipped Mussel , Hyaluronic Acid, Manganese +Vitamin E) but with a few differences. It contains higher levels of Green Lipped Mussel and Hyaluronic Acid, plus a number of additional ingredients, including Purified Fish Oil Powder which provides even higher levels of Omega 3 to soothe stiff joints. It is designed for cats who have been on YuMOVE Joint Care for Cat previously and, as the cat has got older, needs a higher strength supplement to support their joints.
Can the YuMOVE ADVANCE 360 for Cats capsules be given whole?
Yes, the capsules are made from Gelatine so can be given whole.
How big are the YuMOVE ADVANCE 360 for Cats capsules and can they be broken down?
YuMOVE Cat capsules measure approx. 1.5cm in length. They can be twisted, and the contents sprinkled on food.
Where can I buy YuMOVE ADVANCE 360 for Cats?
It’s our veterinary joint supplement for cats, therefore it is available from your local vet practice. If they don’t have it in stock, they can order it via their veterinary wholesaler. If you are having trouble finding it, please get in touch with our Customer Service Team on 01462 790886 or email hello@yumove.com.
YuMOVE Joint Care for Horses
What is YuMOVE Horse/ YuMOVE Joint Care Plus for Horses?
YuMOVE Horse and YuMOVE Plus for horses are our premium joint support supplements for horses that soothes stiff joints, helps mobility, and supports joint structure in horses of all ages.
What is the difference between YuMOVE Joint Care for Horses and YuMOVE Joint Care Plus for Horses?
YuMOVE Horse is our premium essential product which can be used to support joint health in all ages of horse including those in low to normal levels of work. YuMOVE PLUS for horses is our premium double strength joint support supplement for older, stiffer horses or horses in high levels of work.
How old does my horse need to be to take YuMOVE Joint Care for Horses / YuMOVE Joint Care Plus for Horses?
YuMOVE Horse and YuMOVE Plus for horses can be used from weaning which is usually between 4 and 7 months of age.
What ingredients does YuMOVE Horse / YuMOVE Plus for Horses contain?
YuMOVE Horse contains ActivEase Green Lipped Mussel, Glucosamine HCL, Hyaluronic Acid, MSM, Vitamin C and Vitamin E.
YuMOVE Plus for Horses contain the same as YuMOVE Horse but contains twice the amount of ActivEase Green lipped Mussel and increased levels of MSM and Glucosamine compared to our standard YuMOVE Joint Care for Horses formula providing extra support.
How do I give YuMOVE Joint Care Horse/ YuMOVE Joint Care Plus for Horses?
YuMOVE Horse/YuMOVE Plus for horses can be given by mixing it with your horse’s normal food.
Will my horse like YuMOVE Joint Care for Horses/ YuMOVE Joint Care Plus for Horses?
Yes....We add peppermint, aniseed and fenugreek flavouring to ensure our YuMOVE Joint Care Horse products are palatable.
How long will I need to use YuMOVE Joint Care for Horses / YuMOVE Joint Care Plus for Horses before noticing the difference?
You may start to see a difference within 4 weeks. However, every horse is different, and it may take up to 12 weeks to see a full response to giving YuMOVE Horse and YuMOVE Horse Plus.
Is YuMOVE HORSE Joint/YuMOVE HORSE Active Joint FEI competition legal?
For further information please contact our Customer Care team at hello@yumove.com or call us on 01462 416866.
YuCARE
What is YuCARE?
Our YuCARE range of products have been developed to support the health and wellbeing of our pets.
What are YuCARE MultiVits?
The YuCARE MultiVits range are tasty soft bites which provide multivitamins and other goodies for everyday wellness.
YuCARE MulitVits Adults 6 in 1 are designed to specifically target six key health areas – including digestion, skin and coat, heart health, immunity, brain function and joints. What’s more, our Senior Dog version (8 in 1) supports a whopping eight health areas. That’s because it’s enriched with extra ingredients to support liver function and eye health in ageing pups!
What ingredients do YuCARE MultiVits contain?
Not only does MultiVits contain an optimum level of vitamins to support overall wellness, it also includes a number of high quality nutrients specifically added to support key areas of your dog’s health. These include omega 3 fatty acids, glucosamine, antioxidants, and prebiotics to name just a few. The Young, Adult and Senior MultiVits also contain nutrients specifically tailored for each of your dog’s life stages.
How old does my dog need to be to take YuCARE MultiVits?
YuCARE MultiVits can be used from the time puppies can eat solid foods. We recommend:
- YuCARE MultiVits Young – up to 3 years old
- YuCARE MultiVits Adult – 4 – 7 years old
- YuCARE MultiVits Senior – 8 years old and above
What do YuCARE MultiVits taste like?
YuCARE contains a natural hickory flavour and brewer’s yeast which gives a barbeque and yeasty taste.
Do YuCARE MultiVits need to be given with food?
YuCARE MultiVits can be given with or without food at any time of day. MultiVits can also be mixed with food if required.
Can I use YuCARE MultiVits in conjunction with any other YuMOVE products?
The short answer? Yes. In fact, we highly recommend it! Supplements like YuMOVE Joint Care, Skin and Coat Care and Digestive Care– target a particular health area. And the YuCARE MultiVits soft bites will work alongside to support your dog’s overall health.
Can I get YuCARE MultiVits on subscription?
Yes, you can enjoy all our subscription benefits with YuCARE MultiVits including 30% off your order (40% if you have multiple subscriptions), access to 24/7 vet advice through Paw Squad and free delivery.
iMOVE
What is iMove?
iMOVE Active is a human joint supplement that’s been specifically developed for you, with our unique triple-action formula. It provides vital nutrients that help support our joint health
Can humans take YuMOVE Joint tablets?
iMOVE Active was created because customers started taking their dogs’ tablets themselves. And although YuMOVE is safe for humans, it’s taste isn’t very pleasant as it was flavoured to be palatable for pooches. That’s where iMOVE Active comes in. Its formula is based on the original YuMOVE Joint care, but focused specifically for humans – with no taste or odour!
Can iMOVE be used alongside other medication?
We recommend consulting your doctor to double check you can take iMOVE Active alongside your existing medication or if you have any underlying health issues.
How big are the capsules?
They are approx. 1.7cm by 0.7cm. About the same size of a paracetamol tablet.
Is iMOVE suitable for vegetarians?
No. It contains shellfish (mollusc and crustacean).
How should iMOVE be administered?
Just take two easy-to-swallow tablets with a cold drink each day.
Do you offer a money back guarantee?
Yes, if you don’t see the difference in 6 weeks then we offer a money back guarantee. Simply reach out to our Customer Care team at hello@yumove.com or call us on 01462 416866.