See The Difference Guarantee
It’s really simple. Most of our products are backed by our See The Difference Guarantee. If you try a product for 60 days and don’t see the difference, we’ll give you your money back.
Why do we offer a money back guarantee?
YuMOVE began because we wanted to help animals look and feel their best. We work really hard to find the best ingredients, then develop the most effective products.
Our range is perfected through extensive trials, and we’re always looking to improve – the positive feedback of thousands of pet owners shows we’re on the right track. In fact, we’re so confident that our products will work for your dog or cat that we offer a guarantee – see the difference within 60 days or your money back.
Here’s how it works:
- Give us a ring on 01462 416866 to talk through what’s happening.
- We’ll make sure you’ve got the right product for your pet, and double check that you’re OK with the feeding guidelines on the pack.
- Give it a fair try – though most products show results in as little as 4 weeks, please allow 60 days.
- See results – or get your money back in full.
Let’s talk it through
If you’re not 100% happy after talking it through and trying an alternative if we suggest it, we’ll get a refund sorted double quick.
How to get your money back
If you’ve tried a product for at least 60 days, talked it through with us, and still haven’t seen a difference, we’re really sorry.
You’ll need to return the product by freepost (please get in touch for the freepost address) – with your proof of purchase and any unused part of the product or the empty containers – and we’ll refund the purchase price of the product.