[UPDATED JULY 2023]
Keeping your pet active is important to you. So, we’ve gone the extra mile to make it as simple as possible for you to share more magical moments with them for longer.
Thanks to our super-flexible subscription service, making sure your pet never misses out on their daily supplement support is easy and cost effective.
How a YuMOVE subscription works
Getting started with a YuMOVE Joint Care for Dogs subscription
Start by telling us about your dog here. We’ll then create a tailored joint supplement plan based on your dog’s age, weight and activity level, as well as how fussy they are.
When you get your first subscription order for YuMOVE Joint Care for Dogs, you’ll also receive a FREE Daily Double Pack. This important pack contains enough supplements to give your dog twice the recommended daily amount for the first month.
The Daily Double Pack is included in your first delivery at no extra cost.
Joint Care for cats and horses
If you’re looking for joint care for your cat or your horse, you won’t be disappointed. Because they can enjoy the benefits of our market-leading range too.
Getting started with YuMOVE Skin & Coat Care, Digestive Care, iMOVE, Calming Care and wellbeing vitamins
Choose the best supplements for you and your pet and select ‘Monthly Plan’ before you ‘Add to basket’. The price you see already includes your 30% subscriber discount.
The nitty gritty
After the first month
After your first month’s supply, your supplements will be delivered automatically based on the frequency you select. You can amend, pause or cancel at any time.
Making changes
Want to make changes to your plan? No problem. Simply log into your online account before the cut-off point for your next supplement box or call or email our Customer Care Team on 01462 416866 / hello@yumove.com for help.
Making payments
We’ll take your bank details when you sign up. And you’ll only be charged according to the frequency you choose. For instance, if you’re getting your dog’s supplements delivered every seven days, you’ll be charged on the seventh day, and your subscription will arrive 3-5 working days after that.
Ending your subscription
It’s quick and easy to cancel your subscription. There’s no contract. And no fees. You can cancel online via your online account or by contacting our Customer Care Team on 01462 416866 / hello@yumove.com
The benefits of a YuMOVE subscription
Here's a quick recap of why it pays to start a YuMOVE subscription…
- Big savings
When you take out your first YuMOVE Joint Care or YuMOVE Dental Care subscription, you’ll get 50% off for the first two months using the code SAVENOW at checkout.
From month three onwards you’ll enjoy a 30% discount every month and, if you subscribe to two or more products, your savings will be boosted to 40% a month.
For all other subscriptions on YuMOVE Skin & Coat Care, YuMOVE Digestive Care, iMOVE, YuMOVE Calming Care and our wellbeing vitamins, enjoy 30% off one subscription and 40% off two or more.
- Free delivery straight to your door
With our letterbox-friendly packaging, missed deliveries will be a thing of the past. And you don’t pay a penny for delivery either.
- Free 24/7 advice from a vet
Talk to a vet via text, phone or video any time of the day or night all thanks to your FREE PawSquad membership (worth £96 per year!) Whether it’s late at night and you don’t know if you need to rush your dog in for emergency care, or whether you’re out for a stroll in the park and want to get a vet’s opinion about your dog’s behaviour, PawSquad can help.
The PawSquad app works on any mobile, tablet, or desktop device to give you peace of mind wherever you are.
- Pause, change or cancel anytime
We don’t believe in locking you into anything that you’re not head-over-heels about. And we’re confident the great results your pet gets from YuMOVE will speak for themselves.
That’s why you’re in complete control of your subscription and can pause, change your cancel subscription whenever you want.
With no fees and no contract, you can take advantage of total flexibility to suit you and your pet’s lifestyle.
- Dedicated support
Got any questions? Our friendly Customer Care Team are here to help! We’re available 8am to 6pm, Monday to Friday, and 9am to 12pm on Saturdays. Call us on 01462 416866 or email us at hello@yumove.com.
Ready to start a subscription?
It's easy to set up your first YuMOVE subscription. Take a look at our entire range of supplements.
