Since we began here at YuMOVE, had one single mission in mind: to help pets live an active life, for life.
That’s why we created a flexible subscription service to help people just like you share more moments with their dog, for longer.
How a YuMOVE subscription works
Simply tell us all about your dog here. We’ll then create a tailored joint supplement plan based on your dog’s age, weight and activity level, as well as how fussy they are.
You can decide when to receive your dog’s first supplement box, and you can pause, cancel or edit your subscription at any time.
If you’re new to YuMOVE, we recommend doubling the daily amount for the first 4–6 weeks. This way, your canine companion will start feeling the YuMOVE benefits as soon as possible. The extra amount is included in your first month’s box at no extra cost – easy!
Joining the #YuMOVEMENT
After your first month’s supply, your dog’s supplements will be delivered automatically based on the frequency you select. But you can edit, change or cancel these at any time.
You can also adjust individual delivery dates – perfect if you’re not going to be in, or are planning a staycation holiday and need an extra week’s supply.
The nitty gritty
Want to make any changes to your dog's plan? Simply log in and do this before the cut-off point for your next supplement box.
Ending your subscription
It’s quick and easy to cancel your subscription. There’s no contract. And there’s no fees. You can do this online, or alternatively you can contact our Customer Care team.
We’ll take your bank details when you sign up. And you’ll only be charged according to the frequency you choose. For instance, if you’re getting your dog’s supplements delivered every seven days, you’ll be charged on the seventh day, and your subscription will arrive 3-5 working days after that.
The benefits of a YuMOVE subscription
To help you make the most of your new subscription, here's a quick recap of your benefits…
1. Savings of 30% on every order
Or get 40% off with multiple subscriptions. You can sign up to a subscription on any of our products – including our YuMOVE joint range, YuMOVE Skin & Coat Care, YuMOVE Digestive Care or YuMOVE Calming Care.
2. Free delivery straight to your door
With our letterbox-friendly packaging, missed deliveries will be a thing of the past!
3. Free 24/7 advice from a vet
All thanks to PawSquad (worth £70 per year!)
4. Pause, cancel or change anytime
No fees, no contract. Take advantage of total flexibility to suit you and your pet’s lifestyle!
5. Dedicated support
Got any questions? Our friendly Customer Care Team are here to help! We’re available 8am to 6pm, Monday to Friday, and 9am to 12pm on Saturdays. Call us on 01462 416866 or email us at email@example.com.
Ready to start a subscription?
It's easy to set up your first YuMOVE subscription. Simply click here to enter your dog's details and we'll recommend the best plan for you.