6 Week Money Back Guarantee

It’s really simple. Any product purchased via our website is backed by our 6 Week Money Back Guarantee.

If you try a product for 6 weeks (42 days) and don’t see the difference, we’ll give you your money back. After you have used the product for 6 weeks from the date of delivery - you have 30 days to claim a refund.

  • 6 week money back guarantee*

  • Backed by science

  • Recommended by vets*

Here’s how it works

  • Give us a ring on 01462 416866 to talk through what’s happening.

  • We’ll make sure you’ve got the right supplement product for your pet, and double check that you’re OK with the feeding guidelines on the pack.

  • Give it a fair try – though most supplement products show results in as little as 4 weeks, please allow 6 weeks (42 days).

  • Once you have tried the product for 6 weeks from the date of delivery, please contact us. You then have 30 days from the end of the 6 week period to claim a refund.

  • See results – or get your money back in full.

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Let’s talk it through

If you’re not 100% happy after talking it through with us and trying an alternative supplement we suggest, we’ll get a refund sorted quickly.

Even if we recommend another product and you still don’t see a difference in your pet, you’re absolutely still eligible to claim a refund.

How to get your money back

If you’ve tried a supplement product for at least 6 weeks (42 days), talked it through with us, and still haven’t seen a difference, we’re really sorry. You’ll need to return the products to us by following our Returns procedure – with any unused product and/ or the empty containers – and we’ll refund the purchase price of the product.