Subscribe and Save Terms and Conditions
- “Subscribe & Save”
1.1. This is a subscription service offered by Lintbells. We reserve the right to vary the prices from time to time. We reserve the right to change the repeat order benefits, the discount amount and free delivery offer at any time.
1.2. “Subscribe & Save” products will ship automatically based on the frequency you select until you cancel. By placing your order, you are authorising us to charge your card for future orders at the frequency you have selected.
1.3. You can change the frequency or cancel your subscriptions at any time through the My Subscriptions section which can be found when you login into your account at yumove.co.uk/account/login.
2. Tailor-Made Subscription
2.1. If you are a new subscription customer, you have an option to choose a tailor-made YuMOVE subscription based on criteria you specify about your dog on yumove.co.uk/pages/subscription
upon completion and registration of your customer account.
3. “Subscribe and Save” Discount & Promotions
3.1. If you subscribe to “YuMOVE 30 Day Trial Promotion”, upon completion of a 30-day period you will be automatically enrolled into a “Subscribe & Save” subscription service.
3.2. If you subscribe to 1 YuMOVE product in one subscription order, you’ll receive a 30% discount. If you subscribe to 2 YuMOVE Dog products, you’ll receive 40% off.
3.3. For other “Subscribe & Save” discounts and promotions please check the yumove.co.uk website regularly. Any non-subscription discounts or offers are not eligible to be used in conjunction with products purchased via “Subscribe & Save” service.
4. “Subscribe and Save” Delivery, Cancellations & Returns
4.1. Free delivery is available on all subscription orders, regardless of the order value.
4.2. If any “Subscribe & Save” product is not available on the day it is scheduled to be dispatched, we will notify you of the delay and will attempt to fulfil the order once every 7 days over three-week period. If the product does not become available during that three-week period, we will notify you that the order has been cancelled and we will attempt to send the next order on schedule.
4.3. If any “Subscribe & Save” products are no longer available, we will automatically suspend your subscription for that product and advise you of this, and no additional orders associated with that subscription will be placed. If any suitable replacement exists, you will need to create a new “Subscribe & Save” subscription order for that product.
4.4. If any problems arise with your delivery address, your account, or payment method, that we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription. In such cases, your “Subscribe & Save” subscription will be automatically placed on hold and no additional “Subscribe & Save” orders will be processed or dispatched until you resolve the problem and reactivate your subscription.
4.5. All returns under “Subscribe & Save” are subject to the Lintbells Delivery & Returns Policy https://yumove.co.uk/pages/delivery-and-returns
5. “Subscribe and Save” Termination
5.1. We may terminate your subscription at our discretion without notice. If we do so you will only be charged for orders that have been dispatched to you.
5.2. You can cancel your subscription at any time. To avoid being billed for the following subscription period you need to cancel your subscription 24 hours prior to your subscription renewal date. If you do not cancel at least 24 hours prior to your renewal date, your subscription will be automatically renewed and we will charge your account using the payment method on your account.
5.3. You can find our full Terms and Conditions here yumove.co.uk/terms-conditions