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Our Christmas Hours | YuMOVE

Thank you for all of your support over 2020. We have helped more pets than ever this year and will continue on our mission to keep pets active for life in 2021.

In order to give our teams a much needed rest over Christmas, we will be reducing hours for our customer service and dispatch teams and observing the banks holidays for all team members.

Below you will see the dates that this relates to. Please be rest assured that on the days these teams are in, we will be doing our utmost to answer your queries and get your order to you, however please be aware that they may take longer than usual.

Small dog in front of the Christmas tree

Thanks, from all the YuMOVE team.

Dispatch of parcels

  • 18th December - Our last guaranteed dispatch date for delivery before Christmas
  • 24th December - Our last dispatch date before Christmas
  • 29th December - Our first dispatch day after Christmas day
  • 1 - 3rd January – No dispatch
  • 4th January - service resumes as normal

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Our Christmas customer service hours:

  • 24th December - 8am - 1pm
  • 25 - 28th December - closed
  • 29, 30th December - 8am - 6pm
  • 31st December - 8am - 3pm
  • 1st January - closed
  • 2nd January - 9am - 12pm
  • 3rd January - closed
  • 4th January - service resumes as normal